Patient & Visitor Center

This section contains information that will help you access healthcare services at Wishard Health Services.

Important Phone Numbers

Notice of Privacy Practices

Please review Wishard Health Services' Notice of Privacy Practices if you have any questions about our policies regarding patient information.

Advance Directives

There may come a time when you are unable to communicate your wishes concerning your health care. In Indiana, state law recognizes several types of Advance Directives, each designed to protect your rights and to give you or your representative a voice in your care should you become unable to communicate your own decisions. While you can always talk with your doctor and express your wishes for treatment, the Advance Directive is a valuable tool that you can use to control your future medical treatment. Please read our Advance Directives brochure for more information.

If you have questions concerning Advance Directives, or would like to arrange for a speaker who can provide your group with more information, please contact Wishard Health Services' Manager of Chaplaincy Services at (317) 630-7013 or e-mail  Father Robert Lyons.

SPEAK UP!

As a patient, you can play a vital role in making your health care safe by becoming an active, involved and informed member of your healthcare team. To learn more, please read our SPEAK UP! brochure.

Patients Rights

At Wishard, you are the most important member of the healthcare team. As a member of this team, we encourage you to ask questions and participate in decisions about your care. Our Patients Rights brochure will provide you with information that is important for you to know in order for you to be well informed about your care and your rights.

If you ever have questions or concerns about your visit to Wishard that cannot be resolved promptly by the staff who are assisting you, please feel free to contact a member of the Patient Relations Department by calling 630-6676. Patient Relations staff members are available Monday through Friday from 8 a.m. to 5 p.m. After hours, please inform the charge nurse of your nursing unit or clinic of any concerns needing immediate attention. If your concern cannot be resolved with the Patient Relations staff, you may also contact the Indiana State Department of Health by calling 233-1325 (TDD 233-5577) or by writing to the following address:

Indiana State Department of Health
2 North Meridian Street
Indianapolis, IN 46204

Wishard Health Services is accredited by the Joint Commission, which means you can count on the highest levels of quality and safety. If you ever have concerns about patient care or safety in our organization that we have not addressed, you have the right to contact The Joint Commission by phone at 1-800-994-6610, by e-mail at complaint@jointcommission.org, or by fax at (630) 792-5636.  You may write to the Joint Commission at the following address:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Smoke-Free

Because the health of Wishard patients, visitors and employees is so vitally important, all Wishard Health Services buildings and grounds are smoke-free.